Cancellations must be made 6 hours prior to appointment to avoid being charged in full.

To order a customized spa gift card, please call 727-674-4141 or Visit Our Online Store Now.

In order to have the most treatment choices and options, we encourage you to schedule your appointments in advance. Although it is possible to walk-in and schedule an appointment, availability becomes limited and in many cases we are fully committed with other guests.

Want to avoid the crowds? Try reserving your favorite treatment Sunday - Thursday.

We are here to promote a calm and relaxing environment.  We prefer that you leave phones and pagers at home or in your room.  If you must bring them with you, please turn them off before entering the spa.

In the relaxation room and elsewhere, keep conversations at a low volume.

All spa services access a service charge of 18%. This charge is automatically added to your service as a convenience. Additional gratuities for superior service are always appreciated.

As part of our Eco-Awareness efforts, we strive to conserve. Being respectful of your environment is part of the spa experience. Using only the number of towels necessary during your stay helps us to maintain our goal.

If you have any type of medical condition, be sure to mention it to your therapist. Certain treatments may not be advisable for you.

In order to avoid all worries and stress, leave all jewelry and valuables at home or in the hotel safe box.

Arrive 15 minutes early so you can enjoy an unhurried transition into the spa. Arriving late for your service will limit the time of your service, thus lessening its effectiveness and your pleasure. Your treatment will end at the scheduled time to accommodate the next guest's scheduled appointment. After a treatment, it's customary to vacate the room within a few minutes, though you are welcome to spend additional time unwinding in the spa's relaxation lounge.

If you prefer either a male or female therapist don't hesitate to let your choice be known. Also, if you have enjoyed the services of a particular therapist on a prior visit, feel free to request that person.

In your spa locker you will find a robe. It is important that you are comfortable and able to relax. Treatment protocol provides you with modest draping throughout your services; however, for your comfort and privacy, you may wish to wear a bathing suit or underwear for your services.

Be sure to speak up. All aspects of your treatment can be modified to your taste: amount of light, kind (or absence) of music, temperature, and whether or not you choose to have a conversation or enjoy the treatment in silence. If you want the therapist to use more or less pressure please speak up and tell them. Also, feel free to ask questions. Your therapist will enjoy knowing your thoughts and clarifying any issues you may have.

Try not to eat for at least an hour before a treatment, and avoid the consumption of alcohol on the day of a treatment. Drink plenty of water before and after your services.

A spa is a great place to get a little alone time, so it's best to not to bring children under age 16. You can usually leave small children in the care of a sitter/nanny or arrangements can be made at our Camp Ridley. Salon services are available for youth of all ages.

Continue your Spa Experience at home; all spa products are available in our retail boutique. To replenish your supply, we can arrange regular monthly shipments or feel free to call to The Spa to have your products delivered at your convenience. Gift cards will also be mailed to you or directly to the recipient. Call 727-674-4350.

It is our pleasure to host a private spa event. Please call 727-674-4252 for details.