An Opal Collection Property
Sandpearl Resort Spa

Enhance Your Clearwater Spa Experience

Your Experience at the Spa at Sandpearl

The Spa at Sandpearl seeks to provide a relaxing and restorative spa experience for all of our guests. Below you will find our spa etiquette guidelines, which will help you make the most of your time at our lavish Clearwater Beach spa. To make an appointment, please contact us at 727.674.4140.

Reservations

We encourage you to schedule your appointments in advance. Although it is possible to walk in and schedule an appointment, availability becomes limited, and in many cases we are fully committed with other guests.

Therapist Preference

If you prefer a male or female therapist, don’t hesitate to let your choice be known. Also, if you have enjoyed the services of a particular therapist during a prior visit, feel free to request that person.

Cell Phones

We are here to promote a calm and relaxing environment. We prefer that you leave phones, iPads and other electronic devices in your room. But, if you must bring them, please turn them off before entering the spa.

Communication

All aspects of your programme can be modified to your taste: amount of light, type (or absence) of music, temperature, and whether you choose to have a conversation or enjoy your treatment in silence. If you want the therapist to use more or less pressure, simply tell them. As a reminder, conversations between guests in the relaxation room and elsewhere should be kept at a low volume.

Punctuality

Please arrive at least 30 minutes early so that you can enjoy an unhurried transition into the spa. Arriving late will limit the time of your service, thus lessening its effectiveness and your pleasure. Your programme will end at the scheduled time to accommodate the next guest’s scheduled appointment. After a programme, it’s customary to vacate the room within a few minutes, though you are welcome to spend additional time unwinding in the spa’s relaxation lounge.

Cancellations

Cancellations and reschedule requests must be made 24 hours prior to your appointment to avoid being charged in full.

Gratuity

All spa services are accompanied by a service charge of 18 percent. This charge is automatically added to your service as a convenience, although additional gratuities for superior service are always appreciated.

Sustainability

As part of our eco-friendly efforts, we strive to conserve. Being respectful of your environment is part of the spa experience, and using only the number of towels necessary during your stay helps us maintain our commitment to sustainability.

Medical Conditions

If you have any type of medical condition, be sure to mention it to your therapist. Certain programmes may not be advisable for you.

Valuables

To avoid all worries and stress, please leave all jewelry and valuables in your room safe.

What to Wear

In your spa locker you will find a robe. Programme protocol provides you with modest draping throughout your services; however, for your comfort and privacy, you may wish to wear a bathing suit or underwear during your appointment.

Food and Drink

We encourage you to refrain from eating for at least an hour before a programme. Please avoid the consumption of alcohol on the day of your appointment, and remember to drink plenty of water before and after your services.

Children

A spa is a great place to get a little alone time. Children under the age of 16 are not permitted in the spa without adult supervision. Salon services are available for guests of all ages when accompanied by an adult.

Retail

Continue your spa experience at home! All spa products are available in our retail boutique. To replenish your supply, we can arrange regular monthly shipments, or feel free to call us to have your products delivered at your convenience.

Gift Cards

To order a customized spa gift card, please call 727.674.4140 or visit our online store.

Groups, Brides and Spa Parties

It would be our pleasure to host your private spa event. Please call us for details at 727.674.4140.


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